Who it's for · STR owners
Your property failures have an audience.
A homeowner's burst pipe is a repair bill. A host's burst pipe is a repair bill, a refund, a scramble for alternate accommodation, and a review that taxes every future booking.
The math you already know
In our October 2024 survey of 50 Ontario short-term rental operators, 66% had a failure affect guests within the year, at $1,000–1,500 in average direct costs — and about $3,000 in lost future bookings when it earned a bad review. 86% spend 2+ hours a month coordinating maintenance on top of it. We run STRs ourselves; we've paid every one of those numbers personally.
What changes with supervision
Water, temperature, and device health watched around the clock, with turnover windows getting extra attention. A human assesses every abnormal signal, so you're not triaging notifications between guest messages. When something's real, you hear about it with a recommendation attached — and with your authorization, a contractor is already moving. The goal is simple: you find the problem, not your guests.