What we watch · Vacancy
An empty house has nobody to notice anything.
Every failure mode gets worse with vacancy. A drip becomes rot. A cold snap becomes a burst pipe. A tripped breaker becomes a freezer of spoiled food and a flooded basement.
Vacancy is a multiplier
Our own more than $21,000 water lesson happened at a property that sat empty between bookings — 2.4 million litres moved through the meter before a bill arrived, because nobody was there to notice anything. Occupied homes self-monitor by accident: someone hears, smells, or feels the problem. Vacant homes need that sense restored deliberately.
What supervision looks like for a vacant property
Water flow on the main, leak sensors at the usual suspects, temperature watched against vacancy thresholds, and device health supervised so the coverage itself never silently dies. A human reviews every abnormal signal, and when something is real, you get a call and — with your authorization — a contractor at the door. You can be in another city or another country; the property still has a someone.