Pricing

Three levels. Same watchful eye.

These are service prices — what the monthly subscription buys. Equipment is a separate, transparent line you can finance or buy outright. We show you exactly how both work.

Monitor

$99/mo service

or $990/year — 2 months free

+ equipment: $2,210 upfront, or $71.31/mo financed

For the hands-on owner who wants eyes on the data.

  • 24/7 monitoring of water, temperature & device health
  • Automatic water shut-off valve
  • A notification when something looks wrong
  • You handle the response

Honest about what this is: we watch and we tell you. Acting on it is yours.

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Concierge

$299/mo service

or $2,990/year — 2 months free

+ equipment: $2,210 upfront, or $71.31/mo financed

We take care of everything. You do nothing.

  • Everything in Managed
  • We coordinate and manage all trades end to end
  • Contractor work at cost plus a 12% coordination fee, shown separately
  • Monthly property report
  • Energy optimization for vacant periods — included as it rolls out

Built on 18 years of construction experience — the trade management is the point.

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What's included, at a glance

MonitorManagedConcierge
Service price / month $99$175$299
24/7 monitoring YesYesYes
Automatic water shut-off valve YesYesYes
We coordinate install YesYes
Human assessment of signals YesYes
Notified with a recommendation YesYes
Consumables auto-delivered YesYes
We manage all trades Yes
Monthly property report Yes
Energy optimization (as it rolls out) Yes

Equipment & financing

How the equipment works — in plain numbers

Every property needs a sensor package: a smart water meter with automatic shut-off, leak sensors, a hub, and a smart thermostat. A typical bundle, professionally installed, runs about $2,210 including hardware, applicable tax, and installation. You have two ways to pay for it:

Pay upfront

$2,210

One time. No interest. The equipment is yours from day one — just the monthly service price after that.

Finance over 36 months

$71.31/mo

At 10% APR. Total $2,567.18 over the term ($357.18 cost of borrowing). No upfront cost.

The financing breakdown in full

Equipment bundle (financed amount)$2,210.00
Annual interest rate (APR)10%
Term36 months
Monthly equipment payment$71.31
Total cost of borrowing (interest)$357.18
Total paid over the term$2,567.18

So your real monthly is the service price plus $71.31 while the equipment is being paid off. On Managed, that's $175 + $71.31 = $246.31/month for the first 36 months, then $175 once the equipment is paid off. Pay the equipment upfront and there's no financing line at all — just the service price.

If you cancel before the equipment is paid off

The equipment is yours, and so is the remaining balance. If you cancel the service before the 36-month term is complete, the outstanding equipment balance becomes due — the remaining principal on the financed amount, not the full $2,210. We'll always tell you the exact payoff figure before you commit and at any point during the term. Service itself cancels with thirty days' written notice.

The fine print, in plain language

Service is billed monthly on an annual term; pay annually and you get 2 months free on the service portion. The automatic water shut-off valve closes at the device level when a leak is sensed — it's part of the equipment in every package. On Concierge, contractor work is billed at cost plus a 12% coordination fee shown as a separate line item, never buried. Consumables on Managed and Concierge are supplied at cost. Questions before choosing: jamie@haven-iq.ca.