Compare · DIY devices
You already own sensors. Who answers them?
In our October 2024 survey, 82% of operators owned at least one smart device — and 66% still had a failure reach their guests. The hardware isn't the missing piece.
What DIY gets you
Good hardware, honestly. Leak sensors, smart thermostats, and shutoff valves are mature products, and where a device supports automation — like a valve closing when its sensor gets wet — that works at the device level regardless of who's watching. If you reliably read every notification, judge it correctly, and can mobilize a contractor at any hour, DIY may genuinely be enough.
Where DIY fails in practice
Notification fatigue is the killer: after the tenth low-battery ping, alerts get swiped away. Ambiguity is the second: abnormal water flow at 2 AM might be a guest's bath or a burst line, and the app doesn't know. And response is the third — a phone buzzing in a drawer doesn't call a plumber. 66% of surveyed operators had failures reach guests while owning smart devices.
The layer we add
HavenIQ is the answering service for your sensors: every abnormal signal assessed by a trained human against your property's context, false positives absorbed silently, real problems escalated with a recommendation and — with your authorization — a contractor dispatched. Your existing devices may even slot into the system. $99/month, or $79 locked for life in the founding pilot.