Compare · DIY devices
You already own sensors. Who answers them?
82% of surveyed operators owned at least one smart device — and 66% still had a failure reach their guests. The hardware isn't the missing piece.
| HavenIQ | DIY Smart Devices | |
|---|---|---|
| The hardware | Same class of devices | Good devices |
| Who answers the 2 AM alert | A trained human | You, if awake |
| Distinguishes real from false | Yes — judged in context | You decide each time |
| Notification fatigue | Absorbed for you | Yours to manage |
| Gets someone to the property | Coordinated dispatch | You arrange it |
| If a sensor goes silent | Treated as a signal | Usually unnoticed |
What DIY gets you
Good hardware, honestly. Leak sensors, smart thermostats, and shutoff valves are mature products, and where a device supports automation — like a valve closing when its sensor gets wet — that works at the device level regardless of who's watching. If you reliably read every notification, judge it correctly, and can mobilize a contractor at any hour, DIY may genuinely be enough.
Where DIY fails in practice
Notification fatigue is the killer: after the tenth low-battery ping, alerts get swiped away. Ambiguity is the second: abnormal water flow at 2 AM might be a guest's bath or a burst line, and the app doesn't know. And response is the third — a phone buzzing in a drawer doesn't call a plumber. 66% of surveyed operators had failures reach guests while owning smart devices.
The layer we add
HavenIQ is the answering service for your sensors: every abnormal signal assessed by a trained human against your property's context, false positives absorbed silently, real problems escalated with a recommendation and — with your authorization — a contractor dispatched. Your existing devices may even slot into the system. $99/month, or $79 locked for life in the founding pilot.